feat: team assignment on tickets + My team's tickets view

Backend:
- team_id column on tickets table
- team_id filter in GET /tickets (resolves team members)
- team_id in UpdateTicketSchema + PATCH handler
- SetTeam transaction type

Frontend:
- Team selector in ticket detail properties sidebar
- My team's tickets in sidebar (when user belongs to a team)
- team_id passed through to API from ticket list page

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
Gjermund Høsøien Wiggen
2026-06-09 14:40:00 +02:00
parent 4157a7b0af
commit 3d7ba0d6a7
11 changed files with 1412 additions and 4 deletions

View File

@@ -29,6 +29,7 @@ export const tickets = pgTable('tickets', {
queue_id: uuid('queue_id').notNull().references(() => queues.id),
status: text('status').notNull(),
owner_id: uuid('owner_id').references(() => users.id),
team_id: uuid('team_id').references(() => teams.id, { onDelete: 'set null' }),
creator_id: uuid('creator_id').notNull().references(() => users.id),
created_at: timestamp('created_at', { withTimezone: true }).defaultNow(),
updated_at: timestamp('updated_at', { withTimezone: true }).defaultNow(),

View File

@@ -15,6 +15,7 @@ export const UpdateTicketSchema = z.object({
subject: z.string().min(1).optional(),
status: z.string().min(1).optional(),
owner_id: z.string().uuid().nullable().optional(),
team_id: z.string().uuid().nullable().optional(),
});
export const CommentSchema = z.object({

View File

@@ -1,7 +1,7 @@
import { Hono } from 'hono';
import { HTTPException } from 'hono/http-exception';
import type { Db } from '../db/index.ts';
import { tickets, transactions, customFieldValues, customFields, queues, lifecycles, queueCustomFields } from '../db/schema.ts';
import { tickets, transactions, customFieldValues, customFields, queues, lifecycles, queueCustomFields, teamMembers } from '../db/schema.ts';
import { and, eq, asc, or, ilike, isNull, inArray, exists, sql } from 'drizzle-orm';
import { CreateTicketSchema, UpdateTicketSchema, CommentSchema } from '../models/ticket.ts';
import { ScripEngine } from '../scrip/engine.ts';
@@ -26,6 +26,7 @@ export function createTicketsRouter(db: Db): Hono {
const queueId = c.req.query('queue_id');
const status = c.req.query('status');
const ownerId = c.req.query('owner_id');
const teamId = c.req.query('team_id');
const query = c.req.query('q')?.trim() ?? '';
const limit = c.req.query('limit') ? Number(c.req.query('limit')) : undefined;
const cfFilters = [...params.entries()]
@@ -49,6 +50,18 @@ export function createTicketsRouter(db: Db): Hono {
ownerId === 'unassigned' ? isNull(tickets.owner_id) : eq(tickets.owner_id, ownerId)
);
}
if (teamId) {
// Resolve team members and filter tickets by those owner_ids
const members = await db.query.teamMembers.findMany({
where: eq(teamMembers.team_id, teamId),
});
const memberIds = members.map((m) => m.user_id);
if (memberIds.length > 0) {
conditions.push(inArray(tickets.owner_id, memberIds));
} else {
conditions.push(isNull(tickets.owner_id)); // empty team = no results
}
}
// Text search: push to SQL via ilike on ticket columns + queue name join
if (query) {
@@ -323,6 +336,17 @@ export function createTicketsRouter(db: Db): Hono {
});
}
if (parsed.team_id !== undefined && parsed.team_id !== (ticket as any).team_id) {
txList.push({
ticket_id: id,
transaction_type: 'SetTeam' as const,
field: 'team_id',
old_value: (ticket as any).team_id ?? null,
new_value: parsed.team_id,
creator_id: '00000000-0000-0000-0000-000000000000',
});
}
// Update the ticket
const updateData: Record<string, unknown> = {};
if (parsed.subject) updateData.subject = parsed.subject;
@@ -348,6 +372,7 @@ export function createTicketsRouter(db: Db): Hono {
}
}
if (parsed.owner_id !== undefined) updateData.owner_id = parsed.owner_id;
if (parsed.team_id !== undefined) updateData.team_id = parsed.team_id;
updateData.updated_at = new Date();
const [updated] = await db.update(tickets)