Revert to single-column ticket list with inbox-style rows
- Remove three-column layout, inline detail panel, and properties sidebar - Click a ticket navigates to /tickets/[id] via router.push - Redesign TicketRow as inbox-style: status dot, bold subject on top line, muted ID/queue/owner meta on second line, time right-aligned - Cleaner visual hierarchy with increased padding and gap
This commit is contained in:
Gjermund Høsøien Wiggen
@@ -2,12 +2,11 @@
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import { useState, useEffect, useCallback } from "react";
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import { useRouter, useSearchParams } from "next/navigation";
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import { PlusIcon, SearchIcon, ArrowLeftIcon, SendIcon, PaperclipIcon } from "lucide-react";
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import { PlusIcon, SearchIcon } from "lucide-react";
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import { formatDistanceToNow } from "date-fns";
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import { getTickets, getTicket, getTicketTransactions, getQueues, createTicket, updateTicket, previewTicket } from "@/lib/api";
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import type { Ticket, Queue, Transaction, PreviewResult, UpdateResult } from "@/lib/types";
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import { getTickets, getQueues, createTicket } from "@/lib/api";
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import type { Ticket, Queue } from "@/lib/types";
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import { Button } from "@/components/ui/button";
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import { Input } from "@/components/ui/input";
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import {
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Dialog,
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DialogContent,
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@@ -16,15 +15,6 @@ import {
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DialogDescription,
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DialogFooter,
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} from "@/components/ui/dialog";
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import {
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Select,
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SelectContent,
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SelectItem,
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SelectTrigger,
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SelectValue,
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} from "@/components/ui/select";
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import { Separator } from "@/components/ui/separator";
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import { Textarea } from "@/components/ui/textarea";
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import { cn } from "@/lib/utils";
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const STATUS_COLORS: Record<string, string> = {
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@@ -35,16 +25,6 @@ const STATUS_COLORS: Record<string, string> = {
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closed: "#6b7280",
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};
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const STATUS_LABELS: Record<string, string> = {
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new: "New",
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open: "Open",
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in_progress: "In progress",
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resolved: "Resolved",
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closed: "Closed",
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};
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const ALL_STATUSES = ["new", "open", "in_progress", "resolved", "closed"];
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const FILTERS = [
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{ key: null, label: "All" },
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{ key: "open", label: "Open" },
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@@ -56,21 +36,7 @@ const FILTERS = [
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type FilterKey = (typeof FILTERS)[number]["key"];
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function getInitial(name: string): string {
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if (!name) return "?";
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return name.charAt(0).toUpperCase();
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}
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function getInitialColor(name: string): string {
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const colors = ["#5e6ad2", "#7170ff", "#828fff", "#f59e0b", "#22c55e"];
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let hash = 0;
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for (let i = 0; i < name.length; i++) {
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hash = name.charCodeAt(i) + ((hash << 5) - hash);
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}
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return colors[Math.abs(hash) % colors.length];
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}
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function TicketRow({ ticket, selected, onClick }: { ticket: Ticket; selected: boolean; onClick: () => void }) {
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function TicketRow({ ticket, onClick }: { ticket: Ticket; onClick: () => void }) {
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const statusColor = STATUS_COLORS[ticket.status] || STATUS_COLORS.new;
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const shortId = ticket.id.slice(0, 8);
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const timeAgo = formatDistanceToNow(new Date(ticket.updated_at), { addSuffix: true });
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@@ -78,38 +44,35 @@ function TicketRow({ ticket, selected, onClick }: { ticket: Ticket; selected: bo
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return (
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<button
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onClick={onClick}
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className={cn(
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"w-full flex items-center gap-3 py-4 px-4 text-left transition-all duration-150 border-l-2 border-b border-border",
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selected
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? "bg-accent border-l-primary"
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: "border-l-transparent hover:bg-accent hover:border-l-primary"
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)}
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className="w-full flex items-start gap-3.5 py-4 px-5 text-left hover:bg-accent transition-colors duration-100 border-b border-border"
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>
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<span
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className="w-2 h-2 rounded-full flex-shrink-0"
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className="w-2.5 h-2.5 rounded-full flex-shrink-0 mt-1.5"
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style={{ backgroundColor: statusColor }}
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/>
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<span className="font-mono text-xs text-muted-foreground w-16 flex-shrink-0">
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{shortId}
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</span>
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<span className="text-sm text-foreground flex-1 truncate font-medium">
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<div className="flex-1 min-w-0">
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<p className="text-[15px] text-foreground font-semibold truncate leading-snug">
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{ticket.subject}
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</span>
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<span className="text-xs text-muted-foreground bg-muted px-1.5 py-0.5 rounded font-medium flex-shrink-0">
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</p>
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<p className="text-xs text-muted-foreground mt-0.5 flex items-center gap-2">
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<span className="font-mono">{shortId}</span>
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<span className="text-border">·</span>
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<span className="bg-muted px-1.5 py-px rounded font-medium">
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{ticket.queue_id.slice(0, 8)}
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</span>
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{ticket.owner_id ? (
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<span className="w-5 h-5 rounded-full bg-primary flex items-center justify-center flex-shrink-0">
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<span className="text-primary-foreground text-[10px] font-semibold leading-none">
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{ticket.owner_id && (
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<>
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<span className="text-border">·</span>
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<span className="w-4 h-4 rounded-full bg-primary flex items-center justify-center flex-shrink-0">
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<span className="text-primary-foreground text-[9px] font-semibold leading-none">
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{ticket.owner_id.charAt(0).toUpperCase()}
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</span>
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</span>
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) : (
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<span className="w-5 h-5 rounded-full border border-border flex items-center justify-center flex-shrink-0">
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<span className="text-muted-foreground text-[10px]">?</span>
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</span>
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</>
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)}
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<span className="text-xs text-muted-foreground w-24 text-right flex-shrink-0 tabular-nums">
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</p>
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</div>
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<span className="text-xs text-muted-foreground tabular-nums whitespace-nowrap mt-0.5">
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{timeAgo}
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</span>
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</button>
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@@ -118,581 +81,13 @@ function TicketRow({ ticket, selected, onClick }: { ticket: Ticket; selected: bo
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function SkeletonRow() {
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return (
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<div className="flex items-center gap-3 py-4 px-4 border-b border-border">
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<div className="w-2 h-2 rounded-full bg-muted animate-pulse" />
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<div className="w-16 h-3 bg-muted rounded animate-pulse" />
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<div className="flex-1 h-3 bg-muted rounded animate-pulse" />
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<div className="w-12 h-4 bg-muted rounded animate-pulse" />
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<div className="w-5 h-5 rounded-full bg-muted animate-pulse" />
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<div className="w-20 h-3 bg-muted rounded animate-pulse" />
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<div className="flex items-start gap-3.5 py-4 px-5 border-b border-border">
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<div className="w-2.5 h-2.5 rounded-full bg-muted animate-pulse mt-1.5" />
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<div className="flex-1 space-y-1.5">
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<div className="h-4 bg-muted rounded animate-pulse w-3/5" />
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<div className="h-3 bg-muted rounded animate-pulse w-2/5" />
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</div>
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);
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}
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function TicketDetailPanel({
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ticketId,
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onBack,
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}: {
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ticketId: string;
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onBack: () => void;
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}) {
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const [ticket, setTicket] = useState<Ticket | null>(null);
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const [transactions, setTransactions] = useState<Transaction[]>([]);
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const [queue, setQueue] = useState<Queue | null>(null);
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const [loading, setLoading] = useState(true);
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const [error, setError] = useState<string | null>(null);
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const [replyText, setReplyText] = useState("");
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// Status change
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const [pendingStatus, setPendingStatus] = useState<string | null>(null);
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const [preview, setPreview] = useState<PreviewResult | null>(null);
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const [previewLoading, setPreviewLoading] = useState(false);
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const [previewError, setPreviewError] = useState<string | null>(null);
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const [applyLoading, setApplyLoading] = useState(false);
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const [scripResults, setScripResults] = useState<UpdateResult["scrip_results"] | null>(null);
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const fetchData = useCallback(async () => {
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setLoading(true);
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setError(null);
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setTicket(null);
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setTransactions([]);
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setReplyText("");
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const [ticketRes, txRes, queuesRes] = await Promise.all([
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getTicket(ticketId),
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getTicketTransactions(ticketId),
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getQueues(),
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]);
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if (ticketRes.error) {
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setError(ticketRes.error);
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} else {
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setTicket(ticketRes.data);
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}
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if (txRes.data) {
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setTransactions(txRes.data);
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}
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if (queuesRes.data && ticketRes.data) {
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const q = queuesRes.data.find((q) => q.id === ticketRes.data!.queue_id);
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if (q) setQueue(q);
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}
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setLoading(false);
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}, [ticketId]);
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useEffect(() => {
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fetchData();
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}, [fetchData]);
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const handleStatusSelect = (value: string | null) => {
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if (!value || value === ticket?.status) return;
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setPendingStatus(value);
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setPreview(null);
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setPreviewError(null);
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setScripResults(null);
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setPreviewLoading(true);
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previewTicket(ticketId, { status: value }).then(({ data, error }) => {
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setPreviewLoading(false);
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if (error) {
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setPreviewError(error);
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setPendingStatus(null);
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} else {
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setPreview(data);
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}
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});
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};
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const handleApplyStatus = async () => {
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if (!pendingStatus) return;
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setApplyLoading(true);
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setPreviewError(null);
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const { data, error } = await updateTicket(ticketId, { status: pendingStatus });
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setApplyLoading(false);
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if (error) {
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setPreviewError(error);
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} else if (data) {
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setTicket(data.ticket);
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setScripResults(data.scrip_results);
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setPreview(null);
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setPendingStatus(null);
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const txRes = await getTicketTransactions(ticketId);
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if (txRes.data) setTransactions(txRes.data);
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}
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};
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const handleCancelStatus = () => {
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setPendingStatus(null);
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setPreview(null);
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setPreviewError(null);
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setScripResults(null);
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};
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return (
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<div className="flex flex-col h-full">
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{/* Header */}
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<div className="flex items-center gap-3 px-4 py-2.5 border-b border-border shrink-0">
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<button
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onClick={onBack}
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className="flex items-center gap-1.5 text-xs text-muted-foreground hover:text-foreground transition-all duration-150 flex-shrink-0"
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>
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<ArrowLeftIcon className="w-3.5 h-3.5" />
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Back
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</button>
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</div>
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{loading && (
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<div className="flex h-full">
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<div className="flex-1 p-4 space-y-4 overflow-y-auto">
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{Array.from({ length: 6 }).map((_, i) => (
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<div key={i} className="flex gap-3">
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<div className="w-6 h-6 rounded-full bg-muted animate-pulse" />
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<div className="flex-1 space-y-2">
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<div className="h-3 bg-muted rounded animate-pulse w-3/4" />
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<div className="h-3 bg-muted rounded animate-pulse w-1/2" />
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</div>
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</div>
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))}
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</div>
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<div className="w-72 flex-shrink-0 border-l bg-muted/30 p-4 space-y-4">
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{Array.from({ length: 5 }).map((_, i) => (
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<div key={i} className="h-6 bg-muted rounded animate-pulse" />
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))}
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</div>
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</div>
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)}
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{error && (
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<div className="flex flex-col items-center justify-center flex-1">
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<p className="text-sm text-destructive">{error}</p>
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</div>
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)}
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{!loading && !error && ticket && (
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<div className="flex flex-1 min-h-0">
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{/* Left: conversation */}
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<div className="flex-1 flex flex-col min-w-0">
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{/* Title */}
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<div className="px-4 py-3 border-b border-border shrink-0">
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<h2 className="text-sm font-semibold truncate">
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{ticket.subject}
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</h2>
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<p className="text-xs text-muted-foreground mt-0.5">
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<span className="font-mono">{ticket.id.slice(0, 8)}</span>
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</p>
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</div>
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{/* Conversation */}
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<div className="flex-1 overflow-y-auto">
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{transactions.length === 0 && (
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<div className="flex flex-col items-center justify-center py-20">
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<p className="text-sm text-muted-foreground">
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No activity yet
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</p>
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</div>
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)}
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{transactions.map((tx) => {
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const isSystem =
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tx.transaction_type === "StatusChange" ||
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tx.transaction_type === "SetOwner" ||
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tx.transaction_type === "Create";
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const isAgent =
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tx.transaction_type === "Correspond" ||
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tx.transaction_type === "Comment";
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if (isSystem) {
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const txTimeAgo = formatDistanceToNow(
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new Date(tx.created_at),
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{ addSuffix: true }
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);
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let message = "";
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if (tx.transaction_type === "Create") {
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message = "Ticket created";
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} else if (tx.transaction_type === "StatusChange") {
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const oldLabel = tx.old_value
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? STATUS_LABELS[tx.old_value] || tx.old_value
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: "?";
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const newLabel = tx.new_value
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? STATUS_LABELS[tx.new_value] || tx.new_value
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: "?";
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message = `${getInitial(tx.creator_id)} changed status from ${oldLabel} to ${newLabel}`;
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} else if (tx.transaction_type === "SetOwner") {
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message = tx.new_value
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? `${getInitial(tx.creator_id)} assigned to ${tx.new_value}`
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: `${getInitial(tx.creator_id)} unassigned`;
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} else {
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message = tx.transaction_type;
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}
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return (
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<div
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key={tx.id}
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className="flex justify-center py-2"
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>
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<span className="text-xs text-muted-foreground">
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{message} · {txTimeAgo}
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</span>
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</div>
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);
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}
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const isInternal =
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tx.transaction_type === "Comment";
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const txTimeAgo = formatDistanceToNow(
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new Date(tx.created_at),
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{ addSuffix: true }
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);
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return (
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<div
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key={tx.id}
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className={cn(
|
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"flex gap-3 py-3 px-4",
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isAgent ? "flex-row-reverse" : ""
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)}
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>
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<div
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className="w-6 h-6 rounded-full flex items-center justify-center flex-shrink-0"
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style={{
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backgroundColor: isAgent
|
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? getInitialColor(tx.creator_id)
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: "var(--muted)",
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}}
|
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>
|
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<span
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className="text-[11px] font-semibold"
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style={{
|
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color: isAgent
|
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? "#f7f8f8"
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: "var(--muted-foreground)",
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}}
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>
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{getInitial(tx.creator_id)}
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</span>
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</div>
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<div
|
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className={cn(
|
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"max-w-[75%] rounded-lg px-3 py-2",
|
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isAgent
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? "bg-primary/15 text-foreground"
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: isInternal
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? "bg-muted border border-border text-foreground"
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: "bg-muted text-foreground"
|
||||
)}
|
||||
>
|
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{isInternal && (
|
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<div className="text-[10px] font-semibold text-chart-3 mb-0.5 uppercase tracking-wider">
|
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Internal note
|
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</div>
|
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)}
|
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<p className="text-sm whitespace-pre-wrap">
|
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{typeof tx.data === "object" &&
|
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tx.data !== null &&
|
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"body" in (tx.data as Record<string, unknown>)
|
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? String(
|
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(tx.data as Record<string, unknown>).body
|
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)
|
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: tx.transaction_type}
|
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</p>
|
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<p className="text-[10px] text-muted-foreground mt-1">
|
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{txTimeAgo}
|
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</p>
|
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</div>
|
||||
</div>
|
||||
);
|
||||
})}
|
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</div>
|
||||
|
||||
{/* Reply box */}
|
||||
<div className="border-t border-border bg-sidebar p-3 shrink-0">
|
||||
<div className="flex items-end gap-2">
|
||||
<textarea
|
||||
value={replyText}
|
||||
onChange={(e) => setReplyText(e.target.value)}
|
||||
placeholder="Reply to this ticket..."
|
||||
rows={2}
|
||||
className="flex-1 px-3 py-2 rounded-lg bg-background border border-border text-sm text-foreground placeholder:text-muted-foreground outline-none focus:border-primary focus:ring-1 focus:ring-primary resize-none transition-all duration-150"
|
||||
/>
|
||||
<div className="flex items-center gap-1">
|
||||
<button
|
||||
className="w-8 h-8 flex items-center justify-center rounded-lg text-muted-foreground hover:text-foreground hover:bg-accent transition-all duration-150"
|
||||
title="Attach file (coming soon)"
|
||||
>
|
||||
<PaperclipIcon className="w-4 h-4" />
|
||||
</button>
|
||||
<button
|
||||
disabled={!replyText.trim()}
|
||||
className={cn(
|
||||
"w-8 h-8 flex items-center justify-center rounded-lg transition-all duration-150",
|
||||
replyText.trim()
|
||||
? "bg-primary text-primary-foreground hover:bg-primary/80"
|
||||
: "bg-muted text-muted-foreground cursor-not-allowed"
|
||||
)}
|
||||
>
|
||||
<SendIcon className="w-4 h-4" />
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
{/* Right: properties sidebar */}
|
||||
<div className="w-72 flex-shrink-0 border-l bg-muted/30 overflow-y-auto">
|
||||
<div className="p-4 space-y-5">
|
||||
{/* Status */}
|
||||
<div>
|
||||
<h3 className="text-xs font-semibold text-muted-foreground uppercase tracking-wider mb-2">
|
||||
Status
|
||||
</h3>
|
||||
<Select
|
||||
value={ticket.status}
|
||||
onValueChange={handleStatusSelect}
|
||||
>
|
||||
<SelectTrigger className="w-full">
|
||||
<SelectValue>
|
||||
<span className="flex items-center gap-2">
|
||||
<span
|
||||
className="w-3 h-3 rounded-full flex-shrink-0"
|
||||
style={{
|
||||
backgroundColor:
|
||||
STATUS_COLORS[ticket.status] || STATUS_COLORS.new,
|
||||
}}
|
||||
/>
|
||||
{STATUS_LABELS[ticket.status] || ticket.status}
|
||||
</span>
|
||||
</SelectValue>
|
||||
</SelectTrigger>
|
||||
<SelectContent>
|
||||
{ALL_STATUSES.map((status) => {
|
||||
const color = STATUS_COLORS[status];
|
||||
const label = STATUS_LABELS[status];
|
||||
return (
|
||||
<SelectItem
|
||||
key={status}
|
||||
value={status}
|
||||
disabled={status === ticket.status}
|
||||
>
|
||||
<span className="flex items-center gap-2">
|
||||
<span
|
||||
className="w-3 h-3 rounded-full flex-shrink-0"
|
||||
style={{ backgroundColor: color }}
|
||||
/>
|
||||
{label}
|
||||
</span>
|
||||
</SelectItem>
|
||||
);
|
||||
})}
|
||||
</SelectContent>
|
||||
</Select>
|
||||
|
||||
{/* Status preview */}
|
||||
{previewLoading && (
|
||||
<div className="mt-3 p-3 rounded-lg bg-background border border-border">
|
||||
<p className="text-xs text-muted-foreground">
|
||||
Loading preview...
|
||||
</p>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{preview && (
|
||||
<div className="mt-3 p-3 rounded-lg bg-background border border-border">
|
||||
<p className="text-xs text-muted-foreground mb-2">
|
||||
Preview: changing to{" "}
|
||||
<span className="text-foreground font-medium">
|
||||
{STATUS_LABELS[pendingStatus || ""]}
|
||||
</span>
|
||||
</p>
|
||||
{preview.prepared_scrips.length > 0 ? (
|
||||
<div className="space-y-1 mb-3">
|
||||
{preview.prepared_scrips.map((scrip) => (
|
||||
<div
|
||||
key={scrip.scripId}
|
||||
className="text-xs text-foreground flex items-center gap-1.5"
|
||||
>
|
||||
<span className="w-2 h-2 rounded-full bg-chart-3 flex-shrink-0" />
|
||||
{scrip.scripName}
|
||||
</div>
|
||||
))}
|
||||
</div>
|
||||
) : (
|
||||
<p className="text-xs text-muted-foreground mb-3">
|
||||
No scrips will fire
|
||||
</p>
|
||||
)}
|
||||
<div className="flex items-center gap-2">
|
||||
<button
|
||||
onClick={handleApplyStatus}
|
||||
disabled={applyLoading}
|
||||
className="px-2.5 py-1 rounded-md text-xs font-medium bg-primary hover:bg-primary/80 text-primary-foreground disabled:opacity-50 transition-all duration-150"
|
||||
>
|
||||
{applyLoading
|
||||
? "Applying..."
|
||||
: `Apply`}
|
||||
</button>
|
||||
<button
|
||||
onClick={handleCancelStatus}
|
||||
disabled={applyLoading}
|
||||
className="px-2.5 py-1 rounded-md text-xs font-medium text-muted-foreground hover:text-foreground transition-all duration-150"
|
||||
>
|
||||
Cancel
|
||||
</button>
|
||||
</div>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{previewError && (
|
||||
<div className="mt-3 p-2 rounded-lg bg-destructive/5 border border-destructive/10">
|
||||
<p className="text-xs text-destructive">{previewError}</p>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{scripResults && (
|
||||
<div className="mt-3 p-3 rounded-lg bg-background border border-border">
|
||||
<p className="text-xs text-muted-foreground mb-2">
|
||||
Scrip results:
|
||||
</p>
|
||||
<div className="space-y-1">
|
||||
{scripResults.map((result) => (
|
||||
<div
|
||||
key={result.scripId}
|
||||
className={cn(
|
||||
"text-xs flex items-center gap-1.5",
|
||||
result.success
|
||||
? "text-[#22c55e]"
|
||||
: "text-destructive"
|
||||
)}
|
||||
>
|
||||
<span
|
||||
className={cn(
|
||||
"w-2 h-2 rounded-full flex-shrink-0",
|
||||
result.success
|
||||
? "bg-[#22c55e]"
|
||||
: "bg-destructive"
|
||||
)}
|
||||
/>
|
||||
{result.message}
|
||||
</div>
|
||||
))}
|
||||
</div>
|
||||
<button
|
||||
onClick={() => setScripResults(null)}
|
||||
className="mt-2 text-xs text-muted-foreground hover:text-foreground transition-all duration-150"
|
||||
>
|
||||
Dismiss
|
||||
</button>
|
||||
</div>
|
||||
)}
|
||||
</div>
|
||||
|
||||
<Separator />
|
||||
|
||||
{/* Assignment */}
|
||||
<div>
|
||||
<h3 className="text-xs font-semibold text-muted-foreground uppercase tracking-wider mb-2">
|
||||
Assignment
|
||||
</h3>
|
||||
<div className="mb-3">
|
||||
<label className="block text-[11px] font-medium text-muted-foreground mb-1">
|
||||
Assignee
|
||||
</label>
|
||||
{ticket.owner_id ? (
|
||||
<div className="flex items-center gap-2 px-3 py-2 rounded-lg border border-border bg-background">
|
||||
<div
|
||||
className="w-5 h-5 rounded-full flex items-center justify-center flex-shrink-0"
|
||||
style={{
|
||||
backgroundColor: getInitialColor(ticket.owner_id),
|
||||
}}
|
||||
>
|
||||
<span className="text-[10px] font-semibold text-primary-foreground">
|
||||
{getInitial(ticket.owner_id)}
|
||||
</span>
|
||||
</div>
|
||||
<span className="text-sm text-foreground">
|
||||
{ticket.owner_id}
|
||||
</span>
|
||||
</div>
|
||||
) : (
|
||||
<div className="px-3 py-2 rounded-lg border border-border bg-background text-sm text-muted-foreground">
|
||||
Unassigned
|
||||
</div>
|
||||
)}
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<Separator />
|
||||
|
||||
{/* Details */}
|
||||
<div>
|
||||
<h3 className="text-xs font-semibold text-muted-foreground uppercase tracking-wider mb-2">
|
||||
Details
|
||||
</h3>
|
||||
<div className="space-y-1.5 text-xs">
|
||||
<div className="flex justify-between">
|
||||
<span className="text-muted-foreground">Queue</span>
|
||||
<span className="text-foreground font-medium">
|
||||
{queue?.name || ticket.queue_id}
|
||||
</span>
|
||||
</div>
|
||||
<div className="flex justify-between">
|
||||
<span className="text-muted-foreground">Created</span>
|
||||
<span className="text-foreground tabular-nums">
|
||||
{formatDistanceToNow(new Date(ticket.created_at), {
|
||||
addSuffix: true,
|
||||
})}
|
||||
</span>
|
||||
</div>
|
||||
<div className="flex justify-between">
|
||||
<span className="text-muted-foreground">Updated</span>
|
||||
<span className="text-foreground tabular-nums">
|
||||
{formatDistanceToNow(new Date(ticket.updated_at), {
|
||||
addSuffix: true,
|
||||
})}
|
||||
</span>
|
||||
</div>
|
||||
{ticket.resolved_at && (
|
||||
<div className="flex justify-between">
|
||||
<span className="text-muted-foreground">Resolved</span>
|
||||
<span className="text-foreground tabular-nums">
|
||||
{formatDistanceToNow(new Date(ticket.resolved_at), {
|
||||
addSuffix: true,
|
||||
})}
|
||||
</span>
|
||||
</div>
|
||||
)}
|
||||
</div>
|
||||
</div>
|
||||
|
||||
{/* Custom fields */}
|
||||
{ticket.custom_fields && ticket.custom_fields.length > 0 && (
|
||||
<>
|
||||
<Separator />
|
||||
<div>
|
||||
<h3 className="text-xs font-semibold text-muted-foreground uppercase tracking-wider mb-2">
|
||||
Custom fields
|
||||
</h3>
|
||||
<div className="space-y-1.5">
|
||||
{ticket.custom_fields.map((cf) => (
|
||||
<div
|
||||
key={cf.id}
|
||||
className="flex justify-between items-center px-3 py-1.5 rounded-lg border border-border bg-background"
|
||||
>
|
||||
<span className="text-xs text-muted-foreground">
|
||||
{cf.custom_field?.name || cf.custom_field_id}
|
||||
</span>
|
||||
<span className="text-xs text-foreground font-medium">
|
||||
{cf.value}
|
||||
</span>
|
||||
</div>
|
||||
))}
|
||||
</div>
|
||||
</div>
|
||||
</>
|
||||
)}
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
)}
|
||||
<div className="w-14 h-3 bg-muted rounded animate-pulse mt-0.5" />
|
||||
</div>
|
||||
);
|
||||
}
|
||||
@@ -717,9 +112,6 @@ function TicketListPageContent() {
|
||||
const [submitting, setSubmitting] = useState(false);
|
||||
const [createError, setCreateError] = useState<string | null>(null);
|
||||
|
||||
// Selected ticket
|
||||
const [selectedTicketId, setSelectedTicketId] = useState<string | null>(null);
|
||||
|
||||
const initialQueueId = searchParams.get("queue") || "";
|
||||
|
||||
const fetchData = useCallback(async () => {
|
||||
@@ -799,31 +191,12 @@ function TicketListPageContent() {
|
||||
setNewSubject("");
|
||||
setNewQueueId("");
|
||||
setNewDescription("");
|
||||
setSelectedTicketId(data.id);
|
||||
// Refresh the list to show the new ticket
|
||||
fetchData();
|
||||
router.push(`/tickets/${data.id}`);
|
||||
}
|
||||
};
|
||||
|
||||
const handleSelectTicket = (ticketId: string) => {
|
||||
setSelectedTicketId(ticketId);
|
||||
};
|
||||
|
||||
const handleDeselectTicket = () => {
|
||||
setSelectedTicketId(null);
|
||||
};
|
||||
|
||||
return (
|
||||
<div className="flex h-full">
|
||||
{/* Ticket list column */}
|
||||
<div
|
||||
className={cn(
|
||||
"flex flex-col h-full overflow-hidden transition-[width] duration-300 ease-out",
|
||||
selectedTicketId
|
||||
? "w-full flex-shrink-0 border-r border-border max-lg:hidden lg:w-[40%] lg:min-w-[360px]"
|
||||
: "flex-1 min-w-0"
|
||||
)}
|
||||
>
|
||||
<div className="flex flex-col h-full">
|
||||
{/* Top bar */}
|
||||
<div className="flex items-center gap-3 px-4 py-3 border-b border-border shrink-0">
|
||||
<div className="relative flex-1">
|
||||
@@ -908,25 +281,10 @@ function TicketListPageContent() {
|
||||
<TicketRow
|
||||
key={ticket.id}
|
||||
ticket={ticket}
|
||||
selected={ticket.id === selectedTicketId}
|
||||
onClick={() => handleSelectTicket(ticket.id)}
|
||||
onClick={() => router.push(`/tickets/${ticket.id}`)}
|
||||
/>
|
||||
))}
|
||||
</div>
|
||||
</div>
|
||||
|
||||
{/* Ticket detail column */}
|
||||
{selectedTicketId && (
|
||||
<div
|
||||
className="flex-1 min-w-0 lg:min-w-[480px] overflow-hidden"
|
||||
style={{ animation: "slide-in-right 300ms ease-out" }}
|
||||
>
|
||||
<TicketDetailPanel
|
||||
ticketId={selectedTicketId}
|
||||
onBack={handleDeselectTicket}
|
||||
/>
|
||||
</div>
|
||||
)}
|
||||
|
||||
{/* Create ticket dialog */}
|
||||
<Dialog open={dialogOpen} onOpenChange={setDialogOpen}>
|
||||
|
||||
Reference in New Issue
Block a user