- SendEmail: real nodemailer transport with SMTP config, dynamic recipient resolution
(static + ticket creator/owner lookup), Handlebars template support
- Webhook: HTTP POST/any method with configurable headers and JSON body
- FetchMetadata: external HTTP fetch, Handlebars URL/body templating,
auto-adds result as comment/correspondence on ticket
- RunScript: arbitrary async JS execution with helpers (addComment,
createTransaction, updateTicket, touchTicket), ticket context, and
Drizzle ORM access
- SetCustomField: lookup by id/key/name, clear+insert value, record
CustomFieldChange transaction
- CreateTransaction: insert arbitrary transaction record
- Add OnCustomFieldChange condition
- Pass condition_config to evaluator in engine
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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