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feat: watcher/CC system, SLA engine, and rich text comments

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- Watcher system: ticket_watchers table, watch/unwatch endpoints,
  notifications to watchers on comments and updates, watcher/cc
  recipient sources in SendEmail scrip action, watch toggle and
  watcher avatars in ticket detail UI
- SLA engine: sla_policies table, SLA deadline columns on tickets,
  CRUD routes, OnSlaBreach scrip condition, scheduler SLA calculation,
  deadlines set on create/reply, cleared on resolve, SLA indicators
  on ticket list and detail, SLA Policies tab in admin
- Rich text: marked-based markdown rendering with XSS safety,
  Write/Preview toggle in comment composer, styled prose output
This commit is contained in:
Gjermund Høsøien Wiggen
2026-06-15 21:40:18 +02:00
parent 9679734e3f
commit 653139ad0d
18 changed files with 1025 additions and 26 deletions
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.gitignore vendored
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@@ -37,5 +37,8 @@ bun.lock
# Codegraph index (MCP tool)
.codegraph
# Git worktrees
.worktrees/
# Runtime data
/data