653139ad0d
- Watcher system: ticket_watchers table, watch/unwatch endpoints, notifications to watchers on comments and updates, watcher/cc recipient sources in SendEmail scrip action, watch toggle and watcher avatars in ticket detail UI - SLA engine: sla_policies table, SLA deadline columns on tickets, CRUD routes, OnSlaBreach scrip condition, scheduler SLA calculation, deadlines set on create/reply, cleared on resolve, SLA indicators on ticket list and detail, SLA Policies tab in admin - Rich text: marked-based markdown rendering with XSS safety, Write/Preview toggle in comment composer, styled prose output
10 lines
440 B
SQL
10 lines
440 B
SQL
CREATE TABLE ticket_watchers (
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
|
ticket_id INTEGER NOT NULL REFERENCES tickets(id) ON DELETE CASCADE,
|
|
user_id UUID NOT NULL REFERENCES users(id) ON DELETE CASCADE,
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT now(),
|
|
UNIQUE(ticket_id, user_id)
|
|
);
|
|
CREATE INDEX ticket_watchers_ticket_id_idx ON ticket_watchers(ticket_id);
|
|
CREATE INDEX ticket_watchers_user_id_idx ON ticket_watchers(user_id);
|