4e285f8c4d5120aaa3ec7efdc0774111d7f38431
- team_id on queues table (optional, can be overridden per-ticket) - Ticket creation auto-sets team_id from the queue's default - Queue admin form has team selector (scrip flow node 03) - Queue API (POST/PATCH) accepts team_id No enforcement — just a helpful default. Teams and queues are loosely coupled, not hierarchically locked. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Tessera
A modern, composable ticketing system — RT's paradigm rebuilt in Rust.
Architecture
- Core (Rust): Scrip runtime, transaction engine, query builder, lifecycle state machines
- Integration Layer (Go): gRPC-exposed API, webhook connectors, import/export pipelines
- UI: TBD
Status
Early design phase. Nothing works yet.
Description
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