- Watcher system: ticket_watchers table, watch/unwatch endpoints, notifications to watchers on comments and updates, watcher/cc recipient sources in SendEmail scrip action, watch toggle and watcher avatars in ticket detail UI - SLA engine: sla_policies table, SLA deadline columns on tickets, CRUD routes, OnSlaBreach scrip condition, scheduler SLA calculation, deadlines set on create/reply, cleared on resolve, SLA indicators on ticket list and detail, SLA Policies tab in admin - Rich text: marked-based markdown rendering with XSS safety, Write/Preview toggle in comment composer, styled prose output
This is a Next.js project bootstrapped with create-next-app.
Getting Started
First, run the development server:
npm run dev
# or
yarn dev
# or
pnpm dev
# or
bun dev
Open http://127.0.0.1:3100 with your browser to see the result.
You can start editing the page by modifying app/page.tsx. The page auto-updates as you edit the file.
This project uses next/font to automatically optimize and load Geist, a new font family for Vercel.
Learn More
To learn more about Next.js, take a look at the following resources:
- Next.js Documentation - learn about Next.js features and API.
- Learn Next.js - an interactive Next.js tutorial.
You can check out the Next.js GitHub repository - your feedback and contributions are welcome!
Deploy on Vercel
The easiest way to deploy your Next.js app is to use the Vercel Platform from the creators of Next.js.
Check out our Next.js deployment documentation for more details.