e960df61ad
- SendEmail: real nodemailer transport with SMTP config, dynamic recipient resolution (static + ticket creator/owner lookup), Handlebars template support - Webhook: HTTP POST/any method with configurable headers and JSON body - FetchMetadata: external HTTP fetch, Handlebars URL/body templating, auto-adds result as comment/correspondence on ticket - RunScript: arbitrary async JS execution with helpers (addComment, createTransaction, updateTicket, touchTicket), ticket context, and Drizzle ORM access - SetCustomField: lookup by id/key/name, clear+insert value, record CustomFieldChange transaction - CreateTransaction: insert arbitrary transaction record - Add OnCustomFieldChange condition - Pass condition_config to evaluator in engine Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Tessera
A modern, composable ticketing system — RT's paradigm rebuilt in Rust.
Architecture
- Core (Rust): Scrip runtime, transaction engine, query builder, lifecycle state machines
- Integration Layer (Go): gRPC-exposed API, webhook connectors, import/export pipelines
- UI: TBD
Status
Early design phase. Nothing works yet.